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Working At DUDigital Global

We have a worldwide presence and are specialized for administrative and non-judgmental tasks cognate to visa, passport, identity management, and other citizen services for its client governments.

With over 35 centres operating in 6 countries, DUDigital Global has successfully processed over 1.5 million+ applications since its inception and planning to expand to over 100 centers countrywide within the next 2 years.

At DUDigital Global we are always seeking to hire the best talent in the industry.

We are always recruiting for all verticals of Sales, Marketing, Finance, Technology, Business Development and more. As we scale, we will always be in the need of the best Talents available as per business needs.

If you think you can contribute to our success and would like to be a part of this winning team please drop your CVs at hr@dudigitalglobal.com 

Career Opportunities

Operations Manager (French)

Location: Bangladesh
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Sales Representative - Dubai (Mandarin Speaker)

Location: Dubai, UAE
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Marketing and Content Specialist – Chinese Market

Location: Singapore / Dubai

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DGM/Sr. Manager - Bidding

Location: New Delhi
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Manager - Sales

Location: Hyderabad, Gujarat, Mumbai, Lucknow /Pune
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Business Development- Senior Manager/ Manager/ Deputy/ Assistant

Location: New Delhi

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Executive - Operations

Location: Delhi
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DU Digital Global has a worldwide presence and is specialized for administrative and non-judgmental tasks cognate to visa, passport, identity management, and other citizen services for its client governments.
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Contact Us

New Delhi, India
Registered Office: C-4, Commercial Complex, Safdarjung Development Area, New Delhi – 110016

New Delhi, India
Corporate Office: B-86, 2nd Floor, Defence Colony, Delhi-110024

Phone: +917289000071, +91-11-40450533
Email: info@dudigitalglobal.com

Dubai, UAE
Office #4001, 40th Floor, Aspin Commercials Tower, Sheikh Zayed Road, Dubai, UAE
Phone – +971-44018981, +971-43598312

Our Other Offices

India Offices

Chennai, India
3rd Floor, Alsa Mall, T-11/12, Egmore, Red Cross Road, Chennai, Tamil Nadu – 600008

Mumbai, India
Unit no. 404-B, 4th Floor, Prathamesh Tower – B Wing, C.S. No. 107 – Lower Parel Division, Raghuvanshi Mill, 11, 12 Senapati Bapat Marg, Lower Parel, Mumbai – 400013

Silchar, India
Goldighi Municipality Mall,
Shop No 105, 106 & 107, Near Premtola Point, Central Road, PO – Silchar, PS – Silchar Sadar
District – Cachar, Assam 788001

Guwahati, India
Exotica Greens, 4th Floor,
RG Baruah Road, Guwahati, Assam
P.S – Geetanagar,
P.O – Japorigog Post Office,
Kamrup (Metro),
Assam – 781005

Siliguri, India
Sonali Bank White House 304/3,
Sevoke Road, P.S: SILIGURI – 734001

Kolkata, India
1st Floor, Plot No. 15 (Infinium Digi Space)
CP Block, Sector 5, Salt Lake,
Kolkata – 700091
Email: info@bdvisa.com
Phone: +91-7289000071

Bongaigaon, India
Third Floor, Arham Towers,
Bongaigaon Town Part-V (Ward No. 6),
Municipal Holding No. 81,
Bongaigaon Revenue Circle,
P.O. P.S & Sub-Registry Office – Bongaigaon,
Assam – 781005

Global Offices

Nugegoda, Sri Lanka
DUDigital Global (Lanka) (Pvt) Ltd.
No. 8, 1/2, Old Kesbewa Road, Delkanda Nugegoda, Post Code – 10250

Kathmandu, Nepal
DUDigital Pvt Ltd.
Shop no. 233 & 234,1st Floor, Chhaya Centre, Thamel, Kathmandu

Sharjah, UAE
Sharjah Media City (Shams) P.O. Box: 515000 Sharjah, UAE

Dhaka, Bangladesh
 DUDigital Technologies Bangladesh Limited
PBL Tower (13th Floor), 17, Gulshan North C/A, Gulshan-2, Dhaka-1212

Chittagong, Bangladesh
Mostafa Center, 1102/A,
Agrabad C/A, Chattogram

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Job Description

Mandatory Skill: French Language Speaking is Compulsory
1. Operational Oversight
  • Provide strategic leadership and direction for all operational activities within the visa processing organization.
  • Oversee the day-to-day operations to ensure efficient and effective visa application processing, adhering to service level agreements (SLAs) and quality standards.
  • Monitor key performance indicators (KPIs) to evaluate operational performance and identify areas for improvement.
2. Process Optimization
  • Continuously review and refine operational processes to streamline workflows, reduce turnaround times, and enhance customer satisfaction.
  • Implement best practices and standard operating procedures (SOPs) to ensure consistency and efficiency in visa processing operations.
  • Identify automation opportunities and technological solutions to improve process efficiency and accuracy.
3. Team Management and Development
  • Recruit, train, and manage a competent team of operations staff, including visa application officers, document verification officers, and administrative personnel.
  • Provide leadership, coaching, and mentoring to develop team members’ skills and capabilities.
  • Foster a culture of teamwork, collaboration, and accountability within the operations team.
4. Client Relationship Management
  • Build and maintain strong relationships with clients, diplomatic missions, government agencies, and other stakeholders involved in visa processing.
  • Serve as the primary point of contact for client inquiries, escalations, and feedback, ensuring prompt and satisfactory resolution of issues.
  • Collaborate with clients to understand their needs, preferences, and expectations, and tailor visa processing services accordingly.
5. Compliance and Quality Assurance
  • Ensure compliance with visa processing regulations, policies, and procedures set by diplomatic missions and regulatory authorities.
  • Implement robust quality assurance measures to maintain high standards of accuracy, integrity, and confidentiality in visa processing operations.
  • Conduct regular audits and internal reviews to assess compliance with regulatory requirements and identify areas for improvement.
  • management processes.
6. Technology and Infrastructure Management
  • Oversee the deployment and maintenance of technology systems, software applications, and infrastructure necessary for efficient visa processing operations.
  • Evaluate and recommend upgrades or enhancements to technology platforms to support business growth and operational excellence.
  • Ensure the security, reliability, and scalability of IT systems and data management processes.
7. Crisis Management and Contingency Planning
  • Develop and implement contingency plans and protocols to manage unexpected events, disruptions, or emergencies affecting visa processing operations.
  • Coordinate with internal and external stakeholders to mitigate risks, minimize downtime, and ensure business continuity during crises or contingencies.
8. Reporting and Analysis
  • Prepare regular operational reports, performance dashboards, and management summaries to provide insights into key operational metrics, trends, and issues.
  • Analyze data and metrics to identify patterns, root causes, and opportunities for operational improvement.
  • Present findings and recommendations to senior management for strategic decision-making.
Qualifications and Requirements
  • Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s degree preferred).
  • Proven experience in operations management, preferably in the visa processing or travel services industry.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving and decision-making abilities.
  • Sound knowledge of visa processing regulations, international travel requirements, and diplomatic protocols.
  • Familiarity with quality management systems, process improvement methodologies, and project management principles.
  • Proficiency in using technology systems, database management tools, and productivity software.

Job Description

Position Overview: We are looking for a sales professional who is fluent in Mandarin and English to drive business growth and expand our customer base in the region. The ideal candidate will have a strong sales background, excellent communication skills, and the ability to build relationships with clients..
Key Responsibilities
  • Identify and pursue new sales opportunities in the UAE and Asia Pacific markets
  • Build and maintain strong relationships with existing and potential clients
  • Conduct sales meetings, product demonstrations, and presentations
  • Negotiate and close sales deals
  • Meet and exceed monthly sales targets
  • Stay up-to-date with industry trends and competitor activity
  • Collaborate with internal teams to ensure customer satisfaction
Nice to Have
  • Experience working in the UAE or Middle East region
  • Knowledge of Arabic language (written and spoken)
  • Familiarity with CRM software
Qualifications
  • Fluency in Mandarin and English (written and spoken)
  • 2+ years of sales experience in a related industry
  • Proven track record of meeting and exceeding sales targets
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Bachelor’s degree in Business, Marketing, or related field
What We Offer
  • Competitive salary and commission structure
  • Comprehensive benefits package
  • Opportunities for career growth and professional development
  • Dynamic and supportive work environment

Job Description

Position Overview: We are seeking a creative and dynamic Marketing and Content Specialist with a strong focus on TikTok and other social media platforms to drive engagement and sales of the Dubai Golden Visa to Chinese residents. The ideal candidate will be of Chinese origin, fluent in Mandarin & English, and have a deep understanding of Chinese social media trends and consumer behaviour.

Key Responsibilities
  • Develop and execute marketing strategies targeting Chinese residents for the Dubai Golden Visa program.
  • Create, edit, and manage engaging content for TikTok and other Chinese social media platforms (e.g., WeChat, Weibo).
  • Build a robust content calendar that aligns with the marketing goals and resonates with the Chinese audience.
  • Utilize creative storytelling and video content to promote the benefits and lifestyle of the Dubai Golden Visa.
  • Monitor social media trends, insights, and platform updates to optimize content and increase engagement.
  • Collaborate with the digital marketing team to ensure consistent messaging across all channels.
  • Analyse campaign performance data and adjust strategies to achieve desired results.
  • Engage with followers, respond to inquiries, and foster a sense of community to build brand loyalty.
  • Develop partnerships with influencers and content creators to enhance brand reach and visibility.
Qualifications
  • Native or fluent in Mandarin; proficiency in English.
  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Proven experience in marketing and content creation, preferably targeting Chinese consumers.
  • Expertise in creating and managing content on TikTok and other Chinese social media platforms.
  • Strong understanding of Chinese culture, consumer behaviour, and digital trends.
  • Creative thinker with excellent storytelling and video production skills.
  • Data-driven with the ability to analyse performance metrics and optimize campaigns.
  • Knowledge of the Dubai Golden Visa program or experience in promoting similar products/services is a plus.

Job Description

Key Responsibilities
  • Managing global bidding processes, utilizing e-governance solutions.
  • Develop bid strategies and risk assessments for large, complex bids using market intelligence and in-house expertise.
  • Review bid submission documents for accuracy and completeness.
  • Ensure timely and precise RFP submissions.
  • Leading a diverse team to execute bid strategies effectively.
  • Stakeholder collaboration, including sales, technical, and legal teams, as well as partner and vendor management.
Skills
  • Bid Management
  • Pre-Sales
  • Team Management
  • Market Analysis
  • Strategic Planning
  • Risk Analysis
  • Stakeholder & Client Management
  • Strong Communication Skills
Qualifications
  • Graduate with 8-20 years of experience in a related industry.
 

Job Description

Position Overview: As Sales Manager at DUDigital Global, you will lead the sales efforts across a designated region, driving revenue growth and market expansion through channels appointments and sales initiatives. You will be responsible for developing and executing sales strategies, managing key client relationships, and achieving sales targets. This role requires a proven track record in sales and business development within the travel or visa services industry.
Key Responsibilities
1. Sales Strategy and Execution
  • Implement strategic sales plans to achieve revenue targets and expand market share in the assigned region.
  • Identify market opportunities, industry trends, and competitor activities to drive business growth.
  • Field Visits.
2. Client Relationship Management & improve brand presence
  • Build and maintain strong relationships with key clients
  • Increase brand presence in the market
3. Business Development and Market Expansion
  • New agent appointment
  • Ensure month-on-month increase in transacting agents
4. Market Intelligence and Strategy
  • Implement strategic sales plans to achieve revenue targets and expand market share in the assigned region.
  • Provide market intelligence to the relevant stakeholders to devise counter strategies
Number of Openings: 4
Qualifications
  • Graduate with experience in a related industry.

Job Description

Position Overview: We are looking for a profile, who will excel at creating and closing new opportunities with the Embassy. By using a consultative approach to selling, this candidate will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing Embassy clients.
Key Responsibilities
  • Approach embassies and maintain both formal and informal relations to ensure they can be approached for new business opportunities.
  • Actively participate in all events, roadshows, conferences etc. hosted by various embassies. Plan innovative gifting ideas that keep DU Digital at the top of the recall list.
  • Cultivate and maintain robust relationships with embassy personnel, ensuring their satisfaction on the products they are already using.
  • Respond proactively to the queries, concerns, and expectations, especially in challenging situations.
  • Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  • ⁠Participate actively in CRM activities, sales meetings and business events.
  • ⁠Set up meetings with embassies for connecting management to present and approach for new business opportunities.
Qualifications
  • Graduate degree required.
  • 3 to 12 years of relevant experience in business development or a similar field.
  • Strong communication, negotiation, and analytical skills.
Skills
  • Strategic thinking and problem-solving.
  • Relationship-building and networking.

Job Description

Key Responsibilities:
  • Attention to Detail: Ability to meticulously review and verify information, ensuring that all visa applications are processed with precision.
  • Data Entry Skills: Proficient in managing and entering application details into the system accurately, avoiding errors.
  • Document Verification: Skilled in checking the authenticity and validity of documents submitted by applicants.
  • Communication Skills: Strong verbal and written communication skills to liaise with applicants, embassies, and internal teams effectively.
  • Technical Proficiency: Familiarity with visa processing systems, and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Confidentiality: Capable of handling sensitive information with discretion and adhering to data protection regulations.
  • Problem-Solving: Ability to troubleshoot issues and resolve discrepancies in visa processing efficiently.
  • Customer Service Mindset: A proactive approach to assisting applicants and ensuring a smooth process.

Qualifications:

  • 0 to 1 year of experience

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