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Careers

Working At DUDigital Global

We have a worldwide presence and are specialized for administrative and non-judgmental tasks cognate to visa, passport, identity management, and other citizen services for its client governments.

With over 35 centres operating in 6 countries, DUDigital Global has successfully processed over 1.5 million+ applications since its inception and planning to expand to over 100 centers countrywide within the next 2 years.

At DUDigital Global we are always seeking to hire the best talent in the industry.

We are always recruiting for all verticals of Sales, Marketing, Finance, Technology, Business Development and more. As we scale, we will always be in the need of the best Talents available as per business needs.

If you think you can contribute to our success and would like to be a part of this winning team please drop your CVs at hr@dudigitalglobal.com 

Career Opportunities

Operations Manager (French)

Location: Bangladesh

Sales Representative - Dubai (Mandarin Speaker)

Location: Dubai, UAE

Manager - Sales

Location: Hyderabad, Ahmadabad, Guwahati, Kochi, Pune, Lucknow, Chennai

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Job Description

Mandatory Skill: French Language Speaking is Compulsory
1. Operational Oversight
  • Provide strategic leadership and direction for all operational activities within the visa processing organization.
  • Oversee the day-to-day operations to ensure efficient and effective visa application processing, adhering to service level agreements (SLAs) and quality standards.
  • Monitor key performance indicators (KPIs) to evaluate operational performance and identify areas for improvement.
2. Process Optimization
  • Continuously review and refine operational processes to streamline workflows, reduce turnaround times, and enhance customer satisfaction.
  • Implement best practices and standard operating procedures (SOPs) to ensure consistency and efficiency in visa processing operations.
  • Identify automation opportunities and technological solutions to improve process efficiency and accuracy.
3. Team Management and Development
  • Recruit, train, and manage a competent team of operations staff, including visa application officers, document verification officers, and administrative personnel.
  • Provide leadership, coaching, and mentoring to develop team members’ skills and capabilities.
  • Foster a culture of teamwork, collaboration, and accountability within the operations team.
4. Client Relationship Management
  • Build and maintain strong relationships with clients, diplomatic missions, government agencies, and other stakeholders involved in visa processing.
  • Serve as the primary point of contact for client inquiries, escalations, and feedback, ensuring prompt and satisfactory resolution of issues.
  • Collaborate with clients to understand their needs, preferences, and expectations, and tailor visa processing services accordingly.
5. Compliance and Quality Assurance
  • Ensure compliance with visa processing regulations, policies, and procedures set by diplomatic missions and regulatory authorities.
  • Implement robust quality assurance measures to maintain high standards of accuracy, integrity, and confidentiality in visa processing operations.
  • Conduct regular audits and internal reviews to assess compliance with regulatory requirements and identify areas for improvement.
  • management processes.
6. Technology and Infrastructure Management
  • Oversee the deployment and maintenance of technology systems, software applications, and infrastructure necessary for efficient visa processing operations.
  • Evaluate and recommend upgrades or enhancements to technology platforms to support business growth and operational excellence.
  • Ensure the security, reliability, and scalability of IT systems and data management processes.
7. Crisis Management and Contingency Planning
  • Develop and implement contingency plans and protocols to manage unexpected events, disruptions, or emergencies affecting visa processing operations.
  • Coordinate with internal and external stakeholders to mitigate risks, minimize downtime, and ensure business continuity during crises or contingencies.
8. Reporting and Analysis
  • Prepare regular operational reports, performance dashboards, and management summaries to provide insights into key operational metrics, trends, and issues.
  • Analyze data and metrics to identify patterns, root causes, and opportunities for operational improvement.
  • Present findings and recommendations to senior management for strategic decision-making.
Qualifications and Requirements
  • Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s degree preferred).
  • Proven experience in operations management, preferably in the visa processing or travel services industry.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving and decision-making abilities.
  • Sound knowledge of visa processing regulations, international travel requirements, and diplomatic protocols.
  • Familiarity with quality management systems, process improvement methodologies, and project management principles.
  • Proficiency in using technology systems, database management tools, and productivity software.

Job Description

Position Overview: We are looking for a sales professional who is fluent in Mandarin and English to drive business growth and expand our customer base in the region. The ideal candidate will have a strong sales background, excellent communication skills, and the ability to build relationships with clients..
Key Responsibilities
  • Identify and pursue new sales opportunities in the UAE and Asia Pacific markets
  • Build and maintain strong relationships with existing and potential clients
  • Conduct sales meetings, product demonstrations, and presentations
  • Negotiate and close sales deals
  • Meet and exceed monthly sales targets
  • Stay up-to-date with industry trends and competitor activity
  • Collaborate with internal teams to ensure customer satisfaction
Nice to Have
  • Experience working in the UAE or Middle East region
  • Knowledge of Arabic language (written and spoken)
  • Familiarity with CRM software
Qualifications
  • Fluency in Mandarin and English (written and spoken)
  • 2+ years of sales experience in a related industry
  • Proven track record of meeting and exceeding sales targets
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Bachelor’s degree in Business, Marketing, or related field
What We Offer
  • Competitive salary and commission structure
  • Comprehensive benefits package
  • Opportunities for career growth and professional development
  • Dynamic and supportive work environment

Job Description

Industry: Travel & Tourism, Aviation, FMCG, Telecom, BFSI

Job Summary: As Sales Manager at DUDigital Global, you will lead the sales efforts across a designated region, driving revenue growth and market expansion through channels appointments and sales initiatives. You will be responsible for developing and executing sales strategies, managing key client relationships, and achieving sales targets. This role requires  a proven track record in sales and business development

Key Responsibilities :

Sales Strategy and Execution

  • Implement strategic sales plans to achieve revenue targets and expand market share in the assigned region.
  • Identify market opportunities, industry trends, and competitor activities to drive business growth.
  • Field Visits.

Client Relationship Management & improve brand presence

  • Build and maintain strong relationships with key clients.
  • Increase brand presence in the market.

Business Development and Market Expansion

  • New agent appointment.
  • Ensure month-on-month increase in transacting agents.
  • Provide market intelligence to the relevant stakeholders to devise counter strategies.

Qualifications: Graduate with experience in a related industry.

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