You must know about the new Indonesian Arrival Card if you are planning to visit there.
It’s a mandatory card that started in late 2025. All visitors like Indian tourists and returning Indonesian citizens must now complete it before coming here.
This new electronic form replaces old paper forms for customs and health and combines everything into a simple online process. This blog explains what the Indonesia E-Arrival Card is and how to fill it out online.
What Is the Indonesia E-Arrival Card?
It’s a digital form created by the Indonesian government to combine several arrival procedures into one platform. Travelers previously had to fill out multiple paper forms for immigration and health which caused confusion and long lines.
This new system combines all the required information for immigration and health into a single online form. Completing this form provides all necessary details such as your travel data and health status for any items you need to declare.
Its main goal is to ensure a faster arrival by simply showing one QR code instead of many documents. Indonesia introduced this form to make the travel process easy. Officials wanted to combine all declarations into a single digital system for a quicker airport process.
Tourists no longer waste time on tough paperwork. What used to take 20 minutes earlier now takes just 2 minutes online. Submitting this information in advance helps authorities manage border security and customs clearance more effectively.
Who Needs to Submit an Indonesian Arrival Card?
Everyone arriving in Indonesia from overseas must fill out this digital arrival card.
It applies to all foreign visitors and Indonesian citizens returning home with no exceptions. If you have an Indian passport, then you must complete it just like any other traveler. Indonesia is quickly expanding this system.
The All-Indonesia Arrival Card became mandatory at every international airport on October 1, 2025. The government also plans to add seaports and land crossings soon. It means that you should be ready with this digital card regardless of your destination.
Even Indonesian citizens returning home must use this system so that every single passenger entering the country is registered.
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When and How to Fill the Indonesia Arrival Card Online
You must submit it no more than three days before your arrival. The system will not accept your form if you fill it out too early. It is best to complete it one or two days before your flight to ensure your travel details are fresh and accurate.
You fill the form online through the official website or the All Indonesia mobile app. Both platforms offer an English option. Its submission is completely free. Only use the official government link or app and beware of online scams that charge you a fee.
You can immediately submit this form without creating an account. The mobile app may ask for camera access if you are using the passport scanning feature. But the form content remains the same.
Steps to Fill Your Arrival Card
Here’s how you can easily submit this form for a smooth journey.
Step 1: Visit the Official Site or App
Visit the official website or open the All Indonesia app. Make sure you have a stable internet connection. Choose your language and select the “Foreign Visitor” option to begin.
Step 2: Enter Your Details
You will first have to enter your personal and passport details like your full name and contact details. You must then provide your travel details such as your arrival dates and purpose of visit.
Step 3: Give Accommodation Details
You must provide the complete address of where you will be staying in Indonesia during your stay. Make sure to have your hotel’s name and full street address ready as it’s needed for immigration records. Just provide the address of your first or main stay if you are staying at several places.
Step 4: Health Declaration
This form includes a short health section that replaces the old health alert card. You will be asked if you have any symptoms of illness, such as a fever or cough if you have recently visited countries with certain diseases.
Answer honestly, as these are simple yes or no questions. It’s a simplified check with other health requirements being included.
Step 4: Customs Declaration
This form also includes a Customs Declaration where you must report items that may require duty or are restricted like cash over the limit or excess goods. You must list the IMEI numbers of any mobile phones you plan to use with a local Indonesian SIM card. This section simply replaces the old paper form.
Step 5: Submit Your Form
Submit your form after submitting all your details. It processes your data quickly. You will immediately receive a QR code once your form is submitted. This code is your official digital proof of the arrival card. It will also be sent to the email address you provided. So make sure your email is correct.
Step 6: Save the QR Code
Save or take a screenshot of your QR code immediately. It will appear on your screen and be emailed to you. It’s recommended to save this image to your phone’s gallery or even print it out. This will ensure you have it available offline.
It’s important since you won’t have active internet right after landing. And having the QR code ready guarantees a smoother welcome.
Using the All Indonesia App
You can use the free mobile app instead of the website to submit the arrival card. This app achieves the same result but offers many convenient features.
- Passport Scanning: This app lets you use your phone’s camera to scan your passport’s code. It automatically fills in your name and other details which makes the process faster and reduces typing errors.
- QR Code Storage: It keeps your final code stored inside. So you won’t have to search your email when you arrive there.
- Multiple Languages: This app is available in languages like English and Bahasa Indonesia. A drawback here is that it doesn’t offer Hindi or other Indian languages. But Indian tourists can easily use the English version which is the first choice for most visitors.
It’s your choice whether you use the mobile app or the official website as both are free and secure. Many find the website easier on a computer for copying and pasting details like addresses. Others prefer the app for its convenience and the passport scanning feature.
The point is to use the official All Indonesia platform. Do not use unofficial sites that charge a fee for this card as it’s completely free.
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Group and Family Submissions
You do not have to start a brand new form for every person if you are traveling with family or a group. It lets you add several people like family members or children to one submission. You will see an “add family member” option to enter the next person’s details after finishing the first person.
Submitting as a group saves a lot of time and is helpful. But remember that each person’s passport and customs details will be entered separately. And tourists submitting as a group will still receive their own unique QR codes. So you must download or take a screenshot of all the QR codes.
Every person must show their own QR code so it can be scanned along with their passport at the airport. It’s a good idea to either print the codes or save them on different phones in case your group scatters at the immigration counter.
The ability to submit as a group is convenient as it reuses common information for every person in your family which makes the process much faster.
If you are traveling in a big tour group then the leader or your travel agent may take care of entering everyone’s details. This system in short is designed to be easy for group travel which allows one person to fill out the forms for seniors or children easily.
Is the Arrival Card Required, and What Happens If You Forget?
Yes, it is mandatory for everyone visiting the country. You will not be sent back if you arrive without submitting the card. But you must complete it immediately at the airport before you can go through immigration.
Airports have QR codes or kiosks available. So you will have to quickly fill out the entire form using your mobile phone and airport Wi-Fi. Immigration officers have warned that this will cause unnecessary delays for both you and others. So make sure to fill this form out before you travel.
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Does the Arrival Card Replace a Visa or Other Entry Requirements?
The All-Indonesia arrival card is not a visa but is simply an entry declaration and does not permit entry into the country. So tourists must still meet visa rules separately to enter Indonesia.
Indonesia offers a Visa on Arrival service for Indian passport holders. It allows you to get a thirty-day visa when you land for a small fee. You can also apply for an e-VOA online beforehand to save time. But an arrival card will not grant you this visa.
It will also not replace other entry rules. This card will also not replace the separate Bali Tourist Levy if you are specifically visiting Bali. A tourist Levy must be paid online or upon arrival. The arrival card is just a mandatory step as you will still need a valid passport and visa.
Conclusion
The All Indonesia online arrival card is a great tool that makes traveling much easier for everyone. You combine immigration and health declarations into one step by taking a few minutes to complete this free form. It is a mandatory but simple form.
Simply complete the card online and have your other documents ready. You can avoid delays and focus on enjoying your trip to Indonesia by handling this formality ahead of time.
FAQs
Q1. Is the Indonesian arrival card mandatory for Indian travelers?
Yes. All Indian travelers must fill it out online within 72 hours of arriving. Your entry will be delayed if you don’t fill out this form as it’s mandatory.
Q2. Does the Indonesian e-arrival card replace a visa?
No. The arrival card is only a declaration. You still need a Visa on Arrival and your passport must be valid for at least six months.
Q3. Where can I fill out the Indonesia arrival card online?
You can fill it out for free on the official website or using the All Indonesia mobile app. And avoid falling for third-party scams as this form is absolutely free.
Q4. What happens if I forget to submit the e-arrival card?
You can still fill out the form at the airport using kiosks or QR posters. But this will cause delays. So it is much better to submit the form online before you fly.
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About the Author
Awant Verma
Awant Verma, Head – Brand and Marketing at DU Digital Global Ltd., has over 20 years of experience in marketing and product management across diverse industries. He has worked with leading organizations such as Kantar Group, Reliance Capital, Apollo International, and Finstar (Russia). With a background in Mechanical Engineering, an MBA in marketing and finance, and advanced credentials in Digital Marketing and Brand Management from IIM-B, he brings both strategic insight and technical acumen.
