Job Description
Customer Support
Key Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues, and escalate to higher-level management as necessary
- Record customer interactions and transactions in a customer service database
- Maintain a thorough knowledge of the company’s products, services, and processes
- Provide customers with information about product features, pricing, and availability
- Cross-sell and upsell products and services to meet customer needs and increase sales
- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues
- Maintaining MIS reports
Position: Customer Support
Requirement – Female
Experience– 2-4.
Qualification– Diploma/Graduate
Location- Thail nationals can only apply.
