Company Name :- DU Digital Global (Thailand) LLC
Experience- 8+ years of experience, Thailand Citizen preferably from India.
Responsibilities:-
1. Operational Strategy and Planning:
o Develop and implement strategic operational plans aligned with the organization’s objectives and business goals.
o Identify opportunities for operational improvement, cost reduction, and efficiency gains.
2. Team Leadership and Management:
o Lead and manage a large operational team, providing direction, guidance, and support to ensure high performance and employee engagement.
o Foster a culture of continuous improvement, collaboration, and accountability within the operations team.
3. Performance Management:
o Establish key performance indicators (KPIs) and metrics to measure operational performance.
o Monitor and analyze operational performance data, identifying trends and areas for improvement.
o Implement corrective actions and initiatives to enhance operational efficiency and service delivery.
4. Client and Stakeholder Management:
o Build and maintain strong relationships with key clients, stakeholders, and government partners.
o Ensure service excellence and responsiveness to client needs and expectations.
5. Quality Assurance and Compliance:
o Ensure compliance with relevant regulatory requirements, policies, and procedures.
o Implement quality assurance measures to maintain high standards of service delivery and operational integrity.
6. Risk Management:
o Identify operational risks and develop mitigation strategies to minimize risks and ensure business continuity.
o Monitor and assess operational risk factors, implementing controls and measures as necessary.
7. Budget and Resource Management:
o Develop and manage the operational budget, monitoring expenditures and ensuring cost-effectiveness.
o Optimize resource allocation to support operational objectives and meet business requirements.
8. Continuous Improvement and Innovation:
o Drive continuous improvement initiatives and innovation within operations, leveraging technology and best practices to enhance service delivery and efficiency.
o Lead change management initiatives to support organizational growth
9. Vendor Management:
o Liaise with vendors to ensure effective partnerships and service delivery
